Help & Support

Help and Support

Answers to the most common questions, and a direct route to a person when you need one.

Getting started

Create your account, verify your email, and open your private workspace. The Guided Setup walks you through the first profile sections.

Upload an old resume or certificate and review each extracted fact before it is added. Nothing is used until you approve it.

When two sources disagree on a date, title or employer, the Verification Center asks you to choose the correct version.

Every finished document is available as a print-ready PDF, an editable Word file and a plain-text copy.

Manage visibility settings, two-factor authentication and what appears on your public page from Account Settings.

Plan details, cancellations and refunds are covered on the pricing and refund policy pages.

Send a message through the secure contact form. Every message creates a numbered support request, and we normally reply within 1–2 business days.

Voice line. Please do not text — messaging is not available.

Create an account, verify your email, and start with the information you already have. Nothing becomes public until you approve it.